Physical Mailing Addresses

BSF

A Physical Mailing Address is a postal address that must be included in all email communications for CAN-SPAM compliance. A physical mailing address is added to all email distributions sent from Publicaster. It must contain a valid postal address for the organization responsible for the distribution. It can also include any other content that should accompany this address, such as the organization's name, email address, phone number, opt out snippet, or any other Publicaster snippets.

This content must be created for both the HTML and plain-text versions of emails. The content that is specified in the HTML editor will be automatically added to the HTML version, and the content in the text version will be automatically added to the plain-text version of the email.

The mailing address can be placed anywhere in the HTML or text versions of the email, via a code snippet. The code snippet for the mailing address is called "Physical Mailing Address" and can be found in the Insert Code Snippet button on the editor.


To add a new mailing address

  1. Go to Administration > Physical Mailing Addresses. This will display the Add Mailing Address page with a form to add a new address. Fill out the form fields. 
    • Business Name: Enter the name of the organization responsible for the distributions.
    • Is Default?: Choose Yes to make this address the default that is used when scheduling a distribution; or choose No to add the address address as option, but not the default option.
  2. Type the postal address of the organization in the editor below Please enter a Mailing Address to be used in all html email documents. Format the address as desired, or leave the text unformatted to allow the address to assume the formatting of the email creatives it is be inserted into.
  3. Type the postal address of the organization in the textbox below Please enter a Mailing Address to be used in all text email documents.
  4. Click Add Address.


 To edit a mailing address

  1. Go to Administration > Physical Mailing Addresses. This will display the Add Mailing Address page showing all the existing mailing addresses for the account.
  2. Click Edit by the address that should be edited. This will display the address detailes in the form below.
  3. Edit the address details as necessary.
  4. Click Update Address to save these changes.


 To delete a mailing address

  1. Go to Administration > Physical Mailing Addresses. This will display the Add Mailing Address page showing all the existing mailing addresses for the account.
  2. Click Delete by the address that should be deleted. This will bring up a confirmation pop-up that asks Are you sure you want to delete this mailing address?
  3. Click Delete in the confirmation pop-up to delete the address.


 To add a Mailing Address in an email 

  1. Go to Creative Manager > Emails.
  2. Create a new email by clicking the New Email button or edit an existing email by selecting it from the left library.
  3. Click in the content of the editor where you want the address to appear.
  4. Click the Insert Code Snippet button on the editor.
  5. Select the Physical Mailing Address snippet by clicking it. The snippet text will be inserted into the email wherever the cursor was last clicked.  The snippet looks like this: [~Physical_Mailing_Address~]
  6. To add the snippet to the plain text version of the email, click the View Plain Text button above the editor, click the cursor in the text editor where the address should appear, choose Physical Mailing Address from the Personalization drop-down menu above the editor, and click Insert Field to the right of the menu.


 To assign a Mailing Address in an email distribution

  1. Go to Campaign Manager > Send/Schedule Campaign. This will display the page to schedule an email campaign. 
  2. Fill out all form fields to schedule the campaign. Choose the physical mailing address in the drop-down menu under Physical Mailing Address:.
  3. Send or schedule the email. The chosen mailing address will be inserted into the HTML and text versions of the email, wherever the snippet [~Physical_Mailing_Address~] appears in the content.

Edited: March 26, 2014 01:04PM

Post Reply

This topic has been locked.
To post a reply, contact your group manager(s).